Frequently Asked Questions (FAQs)

Our hotel is situated in the heart of Lviv’s Old Town, right in the central pedestrian zone between Rynok Square and the Opera House. Charming cafés, boutiques, and historic landmarks are just steps from our door.

No, there is no parking available at the hotel. Rudolfo is located inside the pedestrian zone in the heart of Lviv’s Old Town, which also means it is not possible to drive directly to the entrance.

However, just 100 meters away you will find a secure, city-operated public parking area. As a guest of Rudolfo Hotel, you can benefit from a special rate that we have arranged with the city.

– Check‑in: from 14:00

– Check‑out: until 12:00 (noon)

Our front desk operates 24/7.

Yes. Breakfast is included in the room rate. We offer a short buffet plus fresh hot à‑la‑minute dishes from a small menu. Current hours are shown at reception and in your confirmation.

– Cash in UAH only

– Visa, MasterCard, Maestro cards

– Wire transfer (bank transfer) – must be received before check-in

All payments are processed in UAH. Your bank handles any currency conversion. We can provide printed or emailed receipts/invoices.

Yes. Private transfers can be arranged on request for an additional charge. Please contact us with your arrival details.

Yes. Complimentary high-speed Wi-Fi is available throughout the hotel. Login details are provided at check-in.

Yes, pets are welcome for an additional fee. Please inform us in advance so we can prepare your room accordingly. We will provide your pet with snacks and a comfortable extra bed.

– 0–6 years: stay free; baby cots are available on request.

– 7–16 years: charged as a child on an extra bed (breakfast included).

– 17+ years: charged as an adult on an extra bed (breakfast included).

Yes. Laundry and dry-cleaning services are available daily for an extra charge. Express same-day service can be arranged (additional fee).

Yes. We can provide invoices/receipts in printed form or by email. Please inform the reception about this at check-in or check-out.

Yes. Please contact us for corporate or partner arrangements. Discounts apply to direct bookings and require confirmation.

Yes. All rooms are equipped with up-to-date Smart TVs, so you can enjoy streaming, apps, and international channels during your stay.

No problem—our reception is 24/7. Please inform us of your arrival time so we can prepare your check-in.

Absolutely. Let us know your needs (flowers, transfers, tours, roof top dinner), and we’ll do our best—subject to availability and confirmation.

Yes, we have a restaurant on site where you can enjoy breakfast in the morning. Afterwards, it turns into a cozy coffee lounge area where our guests can help themselves to coffee or tea, relax, work, or hold meetings.

Yes. For your comfort and safety, our hotel is equipped with a powerful backup generator. In case of a power outage, the system automatically switches to generator supply, ensuring uninterrupted electricity throughout the hotel.
Our generator can run continuously for several days, supporting all essential services, including lighting, heating/cooling, Wi-Fi, and water supply.
You can rest assured that your comfort and safety will be maintained even during unexpected power interruptions.

Yes. For your safety and peace of mind, our hotel is equipped with a well-arranged shelter that has reliable Wi-Fi connection and an independent power supply. The safety of our guests is our priority, and our staff is ready to assist you if needed.

All Comfort Double Rooms, Suites, and Junior Suites with city view.

Yes, all rooms are equipped with air conditioning except the Standard Rooms.

Yes, we do have a luggage room where you can safely store your luggage.